I just finished my first ever website support days for two of my clients that were actually some of my first ever website design clients about a year and a half ago. So I wanted to share with you how they chose to use their website support days, the results that we got, and kind of like what to expect with that new offering.

So this service is new to our offerings, but based on how it went, I think it’s here to stay. So first, just as a broad overview, here’s three ways to use a website support day to kind of refresh and revive your website in 2026.

The first being to update images and service descriptions.

So I’d recommend doing this kind of quarterly or biannually if you’re capable. If you’re a client of mine, you have access to a bank of tutorials that tells you exactly how to do this.

But as entrepreneurs, we all know it’s not always about capability. It’s often about time. So even if you know how to do this, it may frustrate you or take you a lot longer.

And this is where you have to decide as a business owner if updates like swapping images and service descriptions is worth your time or if it works better for you to just hire it out.

The second way to use a website support day is to add new service pages.

So after a year and a half, both of these clients have worked through some major changes in their businesses and needed their websites to catch up and reflect that.

While it may seem expensive or scary to spend the money on rehiring a web designer, an outdated website genuinely is so confusing for your clients or potential customers, and it’s costing you way more than it would cost to just get it fixed and not only fixed, but improved.

The third thing that we can do in a website support day is update the back end of the website to work better for new platform updates.

So this one isn’t super exciting to put in sales copy per se, but it is important and something that I wouldn’t expect business owners to keep up with since launching these client websites show it has added a new button feature and some navigation features. So I went ahead and updated these things on their websites, even though it wasn’t on their wish list for the day.

So let’s talk about what we were actually able to do for client number one.

In a four hour work sprint, we were able to make some back end changes.

I added myself as a contributor. Like I said, like I did their website early days and so not everything was perfect on my end. So I cleaned up their navigation panels, cleaned up buttons, and then per her wish list, I updated photos and replaced stock photos. And then we added a new service page.

We removed an entire section that was no longer accurate, that was used across her website and we swapped that was something that is relevant to her new service offerings. And then she had some technical issues for button linking, things like that, that have just broken over time.

And then we swapped out information for a new person on her team.

And then she actually has developed an app since we launched her website. So we added a bunch of call to actions to download the app.

We added a podcast episode that the two of us did together. So that’s linked on her website now.

And then we refreshed the site policies. Probably the most exciting part of this is that while I was doing all of that, my client was able to repaint her office, which I just think is so fun and a much more creative way to spend her time and just gave her time to get something done on her to-do list that she is capable of doing.

For my other client that just finished their website support day, we had a similar task list for the day, got it all done.

The only thing really different in that is we also updated her Google business profile because she had an address change, but pretty similar deliverables on that project.

And while I was working on her project, that client was able to get her hair and her eyelashes done, which is a much better way to spend four hours than tweaking the backend of your website if you’re not a web designer.

Now, it wouldn’t be very kind of me to leave you without anything practical to take away from this episode. So I want to give you a few things that you can do in under an hour to refresh your website.

A lot of the times our websites really don’t need a full redesign to feel better or work harder. Sometimes it’s just a few thoughtful updates, a few tweaks here and there to bring that alignment to where your business is right now.

So grab a piece of paper, take some notes, set aside some time on your calendar to do these kinds of things and let’s get into it.

Here are a handful of high-impact updates you can make today:

1. Refresh your FAQ section

Add three new questions that reflect what your customers are asking now, not what they were asking a year ago. Write them the way people actually speak. Think “How do I…” instead of stiff, corporate phrasing. This builds trust and removes friction before someone ever reaches out. A year of experience should give you some niche FAQs that feel very human. Especially with AI, your FAQ section needs to be hyperspecific to you and your business.

A good example, let’s say, for a photographer: Instead of a question about pricing when that info can be found on your pricing page, maybe add an FAQ about your personal favorite spots that feel romantic, time of day examples of lighting, color palettes, poses, etc.

2. Fix any “Click Here” links

Scan your site for links that say “Click here” or “Read more” and rename them to something clear and specific.

For example: “Download the 2026 Pricing Guide” or “View current offerings.” This small change improves clarity and accessibility.

3. Update your copyright year

It’s tiny, but it matters. Make sure your footer reflects © 2026 so your site feels current and cared for.

4. Check your welcome email or lead magnet delivery

Open the automated email someone receives when they join your list. Does it still sound like you? Does it reflect what you offer today? A warm, relevant welcome sets the tone for everything that follows.

5. Update or rotate testimonials

If you’ve had recent wins, let them shine. Swap in one or two testimonials that reflect your current work, pricing, or audience. Social proof should evolve as your business evolves.

6. Replace one stock photo with a real one

Just one. A behind-the-scenes shot, a workspace photo, a headshot — anything real. It instantly makes your site feel more human and more trustworthy.

None of these take long. But together, they can make your website feel more aligned, more intentional, and more supportive of the season you’re in.

I hope this gives you a gentle, supportive nudge. As always, press reply if you have any feedback. I’d love to hear from you!

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